Policies and Practices
Please note that these policies extend to programming that we host; we inform those we partner with about our educational goals and values, but each has their own policy; consult with the organization before registering.
The virus is NOT a food borne illness, and there is very low risk of transmission through our products themselves. We follow standard food safety protocols and are taking further measures to reduce any risk for our products or customers.
According to USDA:
"We are not aware of any reports at this time of human illnesses that suggest COVID-19 can be transmitted by food or food packaging. However, it is always important to follow good hygiene practices (i.e., wash hands and surfaces often, separate raw meat from other foods, cook to the right temperature, and refrigerate foods promptly) when handling or preparing foods." https://www.usda.gov/coronavirus
All owners and employees must wear a face cloth or protective face mask for tasks where two or more people cannot easily maintain a minimum of 6ft distance. Whenever possible, one person will do a task in smaller spaces rather than two. Anyone experiencing any sick symptoms must report and will stay home from work.
Any products that are harvested and packed on farm (mushrooms, duck eggs, maple syrup) are harvested with gloves and face mask. Eggs are washed with mild soapy water prior to packing and mushrooms are always handled with gloves and mask.
Since washing mushrooms degrade their quality, we do not wash them, but our customers can wipe mushrooms with a damp cloth with light food grade disinfectant (vodka or gin) if they so choose. All mushrooms should be cooked on medium heat for at least 5 min before consuming.
HAND WASHING with hot water, soap, and sanitizer must take place by all employees and farm owners between all transitions (before and after) of any farm tasks.
Work stations are maintained as follows:
The INDOOR BARN PACK STATION will be kept food grade and only used for preparing harvested products for delivery. It is cleaned and sanitized after each use, and once per week, deep cleaned and sanitized with bleach or alcohol solution.
The OUTDOOR DELIVERY/DROP-OFF STATION is a sheltered area behind the barn for all items going to and from the farm. It is sanitized daily - special attention to wiping down the outside and handle of fridge.
All packages, mail, and other incoming items for farm and household are placed on the folding table. Unpacked contents are wipe down with sanitizer and placed in bin under the table.
Customer Pick-Up/Drop-off procedure:
The Wellspring Forest Farm pick-up area is behind the barn under the shelter of a roof and has dry storage and a refrigerator. There is a sink with hot water, soap and hand sanitizer here as well.
We sanitize the fridge handles and area twice/day and encourage you to use hand sanitizer prior to pick-up. Any questions or issues you can call/text Steve 607 342 2825.
TO PICK UP:
Pull up past our barn and park on the right/North side (watch for signs).
Follow signs behind the barn to the sheltered OUTDOOR STATION and pick-up labeled orders in black fridge/freezer as relevant. Hand sanitizer is available for your use upon arrival.
Payment: To reduce germ transfer, all invoicing and payment is preferred to be completed online. If you must pay by check, please place in the jar on top of the fridge after using hand sanitizer.
INSIDE BARN ACCESS is limited to Wellspring owners and employees to maintain clean conditions.
Please help us keep the space clean!
Tiered & Solidarity Pricing
We offer tiered pricing based on household income whenever possible to provide access to the widest number of people. We ask that you self identify your ability to support our farm products and work by consulting the chart below and reflecting honestly on your current financial situation. This chart applies to all our educational programs, our mushroom CSA, and our consulting and speaking services.
TIER 1 prices are intended for those who are lower income or experiencing underemployment, unemployment, or other financial challenges.
TIER 2 prices reflect the true costs of the program or product.
TIER 3 prices are for households with abundant financial resources; your payment helps support others attend our programs or access products.
We recognize that historical injustice has led to an inequitable distribution of wealth and resources. Our personal family history and privilege give us advantages in the world, and we seek ways to support others who have experienced systematic oppression.
If you identify as one of the following, we have special solidarity pricing which lowers the price below the Tier 1 level for courses. Let us know by emailing us at and we will share a code for you to use at checkout.
• People of Color
• First Nations People
• People who identify as LGBTQI
• Refugees and Migrants
Further, as we steward lands that traditionally belonged to the Haudenosaunee people, any members of those tribal nations are invited to attend any of our programs at no cost.
No One Turned Away
The opportunity to learn and eat is a right, not a privilege. If you are challenged to attend a workshop given the pricing policies outlined above, we are happy to discuss alternatives. Please be in touch.
Supporting our Gayogo̱hó꞉nǫʼ (Cayuga Nation) Neighbors
We farm on the traditional lands of native people whose right to sovereignty and expression of traditional language and culture are endangered. Full season mushroom CSA members have the option to donate their 10% discount to their efforts to preserve their language, and additionally 3-5% of our gross revenue from other products will support their work to sustain and build a future.
We are committed to leaving a forest in the footsteps of our farm. A portion of each sale is allocated in our budget toward tree planting on the farm. This covers the cost of purchasing/propagating, planting, care, and maintenance.
Course and Workshop Policies
Course Registration and Refunds
When you register, please be committed to attending the course. Get in touch ahead of time with any questions. We are able to refund 100% of your tuition if notified three months before the course starts, 50% if one month, and 25% if two weeks.
Canceling a Course from Low Enrollment
If our course is unable to run due to low enrollment, we will notify you 10 - 14 days in advance. Your tuition can be applied to another offering or we will refund it in full.